I have also attempted to reset my password using my apple ID, but I always get the message 'An error connecting to the Apple ID server' and I cannot get any further. So it is almost like the password is correct since it asks me if I am sure I want to decrypt it, but it doesn't fully process. However, when I enter the password that I know for a fact is correct, a pop up appears and says 'are you sure you want to disable FileVault' once I click YES, it then says the password does not work. When I enter a random password that I know is not correct, it simpy gives the message 'password is incorrect'. It then tried to have me unlock FileVault using a password.
I attempted to reset the password using Recovery Mode and I went to the option 'my keyboard does not work when entering a password'. The issue is that FileVault is turned on, and the password does not work to decrypt FileVault either. No many how many times I tried, it would not let me into my laptop. Locked Out Of 2012 Macbook Pro I have an old 2012 Macbook Pro that I have been locked out of for years that I am now re-attempting to access to remove documents from it.Ī few years ago, I turned on the device and the password I had always used to log in, simply did not work anymore.